Preventative Maintenance
Scheduled Service Programs to Prevent Costly Failures
Service Summary
Preventative maintenance (PM) programs combine scheduled calibration, physical inspection, transducer cleaning, mechanical adjustment, and early fault detection into a single coordinated service visit. Medology's PM programs are designed for single-site clinics and enterprise networks, reducing emergency repair frequency and extending instrument service life.
Why It Matters
PM programs detect failing transducers, worn cushions, and drifting electronics before they cause out-of-tolerance readings in clinical use.
Scheduled service visits reduce the administrative burden of tracking individual calibration due dates across multiple instruments.
Enterprise clients with 50+ instruments across multiple locations save 20–35% on per-instrument service costs under volume PM agreements.
PM documentation provides a complete service history per instrument — essential for accreditation audits and equipment replacement justification.
Instruments & Platforms Covered
Calibration Equipment
- Audiometers (all types)
- Tympanometers / immittance systems
- OAE screening systems
- ABR / ASSR systems
Sound Environment
- Audiometric booths
- Sound suite electronics
- Ambient noise monitoring systems
- Acoustic calibrators
Newborn Screening
- DPOAE / TEOAE screeners
- ABR newborn screeners
- Pass/refer tracking systems
- Probe cleaning / maintenance
Don't see your model? Contact us — we service virtually all clinical audiology equipment.
Service Workflow
Facility & Inventory Audit
Complete inventory of all audiology equipment, current calibration status, and service history is compiled to build the PM schedule.
Automated Scheduling & Reminders
Each instrument is entered into the PM calendar. Automated reminders are sent 60 days before each service is due.
Service Visit: Calibration + Inspection
Technician performs calibration, transducer cleaning, cushion inspection, physical wear assessment, and early-fault detection on all scheduled instruments.
Consolidated Report & Certificates
A single consolidated compliance report with individual certificates for each instrument is delivered digitally after each service visit.
Standards & Regulations
PM programs are designed to maintain continuous compliance with all applicable calibration and equipment maintenance standards.
ANSI S3.6 mandates annual calibration — PM programs are structured to meet or exceed this frequency requirement.
JCAHO requires documented preventative maintenance for life safety and medical equipment. PM reports satisfy this requirement.
OSHA-mandated occupational hearing conservation programs require annual audiometer calibration — PM programs fulfill this requirement.
Each PM visit generates individual calibration certificates per instrument plus a facility-level summary report documenting overall compliance status — designed for direct submission to accreditation bodies.
Preventative Maintenance — Request Service
Submit a request online or call for immediate assistance. Certificates issued same day.