Service Catalog
Audiology Equipment Services
From single-instrument calibration to enterprise compliance programs — every aspect of audiology equipment maintenance, repair, and certification.
SVC-001
ANSI S3.6 / IEC 60645-1Audiometer Calibration
ANSI S3.6 & IEC 60645-1 Electroacoustic Calibration
Frequency Range
125 Hz – 16 kHz
SPL Accuracy
±0.5 dB
Frequency Accuracy
±1%
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SVC-007
ISO 9001 / OEM ValidatedAudiometer Repair
Circuit-Level Diagnostics & Electroacoustic Validation
Diagnosis Time
Same day
Parts
OEM / aftermarket
Post-Repair Cal.
Included
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SVC-002
IEC 60645-5 / ANSI S3.39Tympanometer Calibration
IEC 60645-5 Middle Ear Analyzer Calibration
Probe Tone
226 Hz / 678 Hz / 1 kHz
Level Accuracy
±1.5 dB
Pressure Range
-400 to +200 daPa
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SVC-008
24/7 ResponseEmergency Repair Services
24/7 Priority Dispatch — Minimize Clinical Downtime
Phone Response
< 1 hour
Diagnosis
Same day
Loaner Dispatch
Next business day
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SVC-004
ISO 9001 / PM ProgramsPreventative Maintenance
Scheduled Service Programs to Prevent Costly Failures
Visit Frequency
Annual / semi-annual
Coverage
Multi-site
Reminders
Automated 60-day
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SVC-006
All 50 States / Mobile LabOn-Site Calibration Services
Mobile Calibration Laboratory — Nationwide Field Dispatch
Dispatch
Nationwide
Notice Required
3–5 business days
Emergency On-Site
Available
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SVC-009
Prepaid / Insured ShippingMail-In Repair Service
Prepaid Shipping — Repair — Certified Return
Shipping Label
Emailed within 1 hr
Transit Insurance
Included
Diagnosis
Same-day receipt
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SVC-010
Calibrated / CertifiedEquipment Rentals
Calibrated Loaner Instruments — Daily, Weekly & Monthly
Daily Rate
From $75 / day
Weekly Rate
From $350 / week
Monthly Rate
From $900 / month
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SVC-003
ANSI S3.1 / ISO 8253-1Audiology Booth Services
ANSI S3.1 Ambient Noise Measurement & Suite Qualification
Standard
ANSI S3.1-1999
Frequency Range
125 Hz – 8 kHz octave
Measurement Type
In-situ, occupied
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All services performed against NIST-traceable calibration standards